Terms and Conditions

1. ACCEPTANCE OF TERMS

By accessing, registering for, or using the Estatfinder.com platform ("Platform"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use the Platform.

These Terms constitute a legally binding agreement between you and Estatfinder.com ("Company," "we," "us," or "our").

2. DESCRIPTION OF SERVICE

Estatfinder.com is a digital marketing and lead generation platform that enables real estate owners and agents ("Subscribers") to list properties and connect with potential customers. Our services include:

• Property listing capabilities
• Lead generation tools
• Marketing exposure to visiting customers
• Platform access and maintenance

3. ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Eligibility Requirements

To use our Platform, you must:

• Be at least 18 years of age
• Have legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Maintain and update your account information

3.2 Account Verification

Account activation requires:

• Valid email address
• Valid phone number
• Verified physical address
• Payment of applicable subscription fees

3.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities occurring under your account
• Immediately notifying us of any unauthorized use

4. SUBSCRIPTION AND PAYMENT TERMS

4.1 Subscription Fees

• Subscription fees are required for property listing access
• Fees are charged in advance on a recurring basis
• All fees are non-refundable unless otherwise specified

4.2 Payment Processing

• Payments are processed through third-party payment processors
• You authorize automatic recurring charges
• Failed payments may result in service suspension

4.3 Fee Changes

We reserve the right to modify subscription fees with 30 days' written notice.

5. PERMITTED USE AND RESTRICTIONS

5.1 Permitted Use

You may use the Platform solely for:

• Listing legitimate real estate properties
• Generating leads for real estate transactions
• Conducting lawful real estate business

5.2 Prohibited Activities

You may NOT:

• List properties you do not own or have authority to represent
• Provide false, misleading, or inaccurate information
• Use the Platform for illegal purposes
• Violate any applicable laws or regulations
• Interfere with Platform operations or security
• Attempt to reverse engineer or hack the Platform
• Spam or harass other users
• Upload malicious code or content

6. CONTENT AND INTELLECTUAL PROPERTY

6.1 User Content

• You retain ownership of content you upload
• You grant us a worldwide, non-exclusive license to use, display, and distribute your content for Platform operations
• You warrant that you have rights to all uploaded content
• You are responsible for content accuracy and legality

6.2 Platform Intellectual Property

• The Platform and its features are our intellectual property
• You may not copy, modify, or distribute our proprietary content
• All trademarks and logos remain our property

7. PRIVACY AND DATA PROTECTION

7.1 Data Collection

We collect and process personal data as outlined in our Privacy Policy, including:

• Contact information
• Property details
• Usage analytics
• Communication records

7.2 Data Protection Compliance

We comply with applicable data protection laws, including GDPR where applicable.

8. DISCLAIMERS AND LIMITATIONS OF LIABILITY

8.1 Service Disclaimers

• Platform is provided "AS IS" without warranties
• We do not guarantee lead generation results
• We are not responsible for property transaction outcomes
• Technical interruptions may occur

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability is limited to subscription fees paid in the 12 months prior to the claim
• We are not liable for indirect, consequential, or punitive damages
• We are not liable for third-party actions or property transaction disputes

8.3 User Responsibility

You are solely responsible for:

• Property information accuracy
• Legal compliance in your jurisdiction
• Real estate transaction negotiations and outcomes
• Tax obligations

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Estatfinder.com, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Platform
• Your property listings
• Your violation of these Terms
• Your violation of applicable laws
• Third-party claims related to your content or activities

10. TERMINATION

10.1 Termination by You

You may terminate your account at any time with written notice.

10.2 Termination by Us

We may suspend or terminate your account for:

• Violation of these Terms
• Fraudulent activity
• Non-payment of fees
• Illegal use of the Platform

10.3 Effect of Termination

Upon termination:

• Your access to the Platform ends immediately
• We may delete your content and data
• Outstanding fees remain due
• Certain provisions survive termination

11. DISPUTE RESOLUTION

11.1 Governing Law

These Terms are governed by the laws of Bosnia and Herzegovina.

11.2 Dispute Resolution Process

1. **Direct Resolution:** Parties will first attempt good-faith negotiations
2. **Mediation:** If direct resolution fails, disputes will be submitted to mediation
3. **Arbitration:** Unresolved disputes will be settled through binding arbitration
4. **Jurisdiction:** Bosnia and Herzegovina courts have exclusive jurisdiction

11.3 Class Action Waiver

You waive any right to participate in class action lawsuits against us.

12. FORCE MAJEURE

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, government actions, or technical failures.

13. GENERAL PROVISIONS

14. INTERNATIONAL COMPLIANCE

14.1 Multi-Jurisdictional Operation

Users acknowledge that the Platform operates internationally and agree to comply with all applicable local laws.

14.2 Regulatory Compliance

Users are responsible for ensuring their real estate activities comply with local licensing and regulatory requirements.

If you have any questions about these Terms and Conditions, please contact us at [email protected]